1. Information We Process
- App interaction records needed for feature reliability and error diagnostics.
- User-submitted contact details when you reach support.
- Watchlist, paper-trade, and strategy inputs required for your workspace.
2. Why We Use Data
- To operate market views, alerts, and research tools.
- To improve product quality and reduce service interruptions.
- To answer support, privacy, and legal requests.
3. Security Controls
- Encryption in transit for supported network requests.
- Access controls for internal support systems.
- Operational monitoring to detect abuse and unauthorized access.
4. Data Sharing
SCHRAI does not sell personal information. Limited sharing may occur with infrastructure providers only when required to deliver core app functionality.
5. User Rights
- Request access to data associated with your support identity.
- Request correction of inaccurate submitted details.
- Request deletion where legally permitted.
6. Data Retention
Support correspondence and diagnostics are retained only as long as necessary for service continuity, legal obligations, and security review.
7. Policy Updates
Privacy practices may be adjusted as SCHRAI evolves. Any material change updates the date listed above.
8. Contact
For privacy questions or rights requests, email [email protected] or contact support at [email protected].